Privacy Policy & Security

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1. Pristine Lucy’s commitment to maintaining your privacy

Pristine Lucy’s Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for Pristine Lucy’s.

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2. Collecting information on Pristine Lucy’s Registered members

As part of registering with Pristine Lucy’s, we collect personal information about you in order for you to take full advantage of Pristine Lucy’s  services and products. To do this it may be necessary for you to provide additional information to Pristine Lucy’s as detailed below.

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3. Registration

Registration is completely optional. However, registration for Pristine Lucy’s services allows you to take advantage of our product releases. Registration includes submitting your name, email address, address, company, company classification, telephone numbers, option on receiving updates and promotional material. You may access this information at any time by clicking ‘Manage my account’.

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4. Credit Card Details

Credit Card details are only stored for the processing of payment and will be deleted once payment is processed. Credit cards are processed with the third party payment providers PayPal or Stripe. Your details may be stored on their systems for the purposes of record keeping, processing refunds and settling disputes.

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5. Email communications from Pristine Lucy’s

Pristine Lucy’s also provides you with selected information about our products and website changes in our email newsletter. This free service is sent to registered users and provides the option of opting out of receiving these by changing your preferences in ‘Manage My Account’. Pristine Lucy’s may also make you aware of additional products and services which form part of your relationship with Pristine Lucy’s.

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6. Storage & Security of Personal Information

Pristine Lucy’s takes all reasonable steps to ensure the security of our system. Pristine Lucy’s allows you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities.

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In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Pristine Lucy’s. However, Pristine Lucy’s will not be held responsible for events arising from unauthorised access of your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Pristine Lucy’s site.

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7. Access to Your Information

Unless you become a registered Pristine Lucy’s user, make a purchase, or submit your details via a contact form, Pristine Lucy’s does not collect information that identifies you personally. If however, you become an Pristine Lucy’s registered user, you are able to change and update your registered profile at any time. Should you require assistance with updating your account or removing your details from the site, this can be by forwarding an email to: 

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8. Feedback

Pristine Lucy’s welcomes ideas and feedback about all aspects of the site. Pristine Lucy’s stores feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with Pristine Lucy’s partners either in aggregate form or with specific identifying characteristics removed.

In some instances you may provide comments to us regarding our services. These comments may be displayed on our website to other users, if you do not wish for your comments to be displayed please email admin@Pristine Lucy’s.com and we will remove your comments.

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9. Privacy & Site Changes

From time to time, Pristine Lucy’s may review and update its privacy statement. Revised versions will be updated on the website.

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10. Cookies

Please visit our Cookie Policy page for more information about the cookies used on the website

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